Shipping policy

1. The entrepreneur will take the greatest possible care when receiving and implementing orders for products and when assessing applications for the provision of services.

2. The place of delivery is the address that the consumer makes known to the entrepreneur.

3. With due observance of what is stated in article 4 of these general terms and conditions, the entrepreneur will execute accepted orders with due speed, but no later than within 120 days. If the delivery cannot be carried out within 120 days, or if an order cannot or only partially be executed, the consumer will be notified of this no later than 14 days after placing the order. In that case, the consumer has the right to terminate the agreement without costs.

4. After dissolution in accordance with the previous paragraph, the entrepreneur will immediately repay the amount that the consumer has paid.

5. The risk of damage and / or loss of products rests with the entrepreneur until the moment of delivery to the consumer or a pre-designated and the entrepreneur announced representative, unless expressly agreed otherwise.

7. For orders with a longer delivery time of 1-2 weeks, there is always the possibility that the ordered product still has to be imported into the country of destination. The customer is always personally responsible for the import of delivered goods and liable for any costs of import duties, import costs and VAT when buying products from IVENCI that are indicated with a higher delivery time of 1-2 weeks on the product page.

8. On public holidays, strikes or other unforeseeable circumstances, delivery may be delayed, which may disrupt the stated delivery period.